Speak with HOLT Customer Support Services: 888-323-5823
HOLT CAT® can make your life easier by removing the worry and hassle of equipment maintenance and EPA compliance, allowing you to focus on other aspects of your business. Regular equipment maintenance allows you to achieve maximum uptime on equipment, minimize operating costs, reduce unplanned repairs and downtime as well as preserve resale value. The problem everyone faces is getting maintenance done at the right time, according to factory guidelines.
A HOLT CAT Customer Support Agreement (CSA) is any arrangement between you and HOLT that reduces your cost per unit of production. Agreements are tailored to fit your particular situation and can range from simple Scheduled Maintenance Kits to comprehensive Total Cost Performance Guarantees. CSAs insure that your CAT® equipment will run at top performance, reducing noise and emissions and conserving resources as well as reducing waste. CSAs may also include operator and technician training to improve work safety.
There are no pre-set requirements or specific products or services that you must agree to buy. In every instance HOLT CAT works with you to create an individualized plan and can include one or an entire fleet of machines. Let HOLT CAT work with you to determine the best strategies to maximize availability, minimize repair cost and maintain the value of your CAT machine.
How you work, where you work and the extent of your service capabilities are among the variables that will determine the type of HOLT CSA that is right for you. The following are just a few of the more common options we offer.
Scheduled Maintenance Agreements
This includes on-site scheduled maintenance services that meet EPA compliance standards and are performed to factory specifications at the correct intervals. Trained technicians inspect and maintain your equipment. Computerized tracking of services performed and maintenance due servicing is included.
Air Conditioning Service
A HOLT CSA is an excellent tool to profitably manage the air conditioning systems on your equipment and each plan is individualized to your needs. An air conditioning CSA can include visual inspection, operational checks, component air cleaning, system pressure testing, and engine compartment inspection. Regular inspections can help to avoid major failures.
Custom Hydraulic Service
Hydraulic system management minimizes repair costs and maximizes machine performance and availability. At HOLT, we focus on Contamination Control, S.O.S. Fluid Analysis and Technical Inspections.
Major Component Programs
Choose a specific machine system - engine, hydraulics, drive train, transmission or undercarriage, for example - and focus expert attention on the repair and maintenance of these components. This expertise supplements your own resources and strengthens your overall maintenance and repair program.
Total Maintenance & Repair
A HOLT Total Maintenance & Repair CSA provides all maintenance and repair for a guaranteed cost per hour for a specified period of time/hours. Repair management and planned component replacement are important elements of this option to lower your repair costs and increase productivity and availability. This agreement allows you to concentrate on your business while we help manage your equipment.
Ask your HOLT CAT Parts and Service Sales Representative about our extensive list of services to support a customized, total solution for your equipment management needs or call Customer Support Services toll free at 888-323-5823.
Every Cat machine is designed and built to provide excellent productivity, availability, and operating economy throughout its working life. Maintaining that built-in value requires careful planning and management.
A HOLT CSA benefits you by:
- Making your job easier with trained experts to help you plan, schedule, and perform maintenance for your equipment.
- Reducing the risk of catastrophic failures and unplanned downtime, minimizing repair costs and increasing availability of your Cat machines.
- Offering around the clock service to fit your needs.
- Ensuring EPA compliance with disposal of waste fluids and filters.
- Increasing the resale value of your Cat machines.
Let HOLT CAT take the worry out of machine maintenance. For more information on Customer Support Agreements, call HOLT CAT today at (800) 275-4658 or contact a store near you.